Brussels, Belgium
Bricsys recently upgraded the internal support system that they use for partners as well as for the end-user. Sander Scheiris of Bricsys demonstrated the capabilities of the new support system along with the presenter from CADProfi. With the new support system, it is now possible for third party applications to use and offer the same support system that is used by Bricscad.
Multi-lingual support is now possible as well using the efficient despatch system which allows Bricsys partners based in other countries to work in tandem and translate the support request back into English so that they can be answered by Bricsys and/or the third party developer.
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